AudioCodes Simplifies Microsoft Operator Link Client Onboarding for Assistance Providers

AudioCodes Reside Cloud streamlines API integration for Operator Join for enabling Microsoft Teams voice

LOD, Israel, Jan. 10, 2022 /PRNewswire/ —


  • AudioCodes Are living Cloud is a white label, multi-tenant, SaaS option that permits company vendors (or their resellers) to immediately and conveniently onboard shoppers to Microsoft Groups voice

  • AudioCodes Reside Cloud involves multi-tier administration for the company service provider and a full client self-assistance portal for amplified automation and confirmed SLAs

  • By leveraging AudioCodes Reside Cloud, support vendors can offer you the two Microsoft Operator Hook up by means of API integration and Immediate Routing SBC connectivity to their consumers, simplifying the course of action of connecting business voice expert services to Microsoft Groups

  • AudioCodes’ sector-major session border controllers (SBCs) underpin AudioCodes Stay Cloud, and are certified for Direct Routing and guidance Microsoft Operator Link

  • AudioCodes Are living Cloud is made available as a managed option hosted in the provider provider’s knowledge centre or cloud account, or as a pure SaaS remedy

  • Over and above voice connectivity, service vendors can insert further benefit to their customers’ Microsoft Teams encounter with accredited IP phones, meeting place units, conversational IVR, contact recording and assembly efficiency instruments from AudioCodes


AudioCodes (NASDAQ: AUDC), a major seller of superior communications software program, products and productivity solutions for the digital workplace, today introduced the addition of Microsoft Operator Hook up integration and a multi-tier purchaser portal to its Stay Cloud presenting. AudioCodes Are living Cloud, a white label, multi-tenant SaaS alternative, permits company vendors to fast onboard their prospects to Microsoft Teams voice providers both by means of Microsoft Operator Join or Immediate Routing connectivity.

AudioCodes Are living Cloud frees up operators to concentrate on their go-to-sector functions, when cutting down the whole cost of possession. The addition of Microsoft Operator Join API integration to AudioCodes Live Cloud enables them to effortlessly integrate with Microsoft’s Operator Hook up featuring and simplify their shopper onboarding to Groups.

AudioCodes Live Cloud is made available as a managed option hosted in the services provider’s information heart or cloud account, or as a pure SaaS resolution, supplying support companies superior adaptability in their style and design preference. It leverages AudioCodes’ mature session border controllers (SBCs), which are licensed for Microsoft Direct Routing and help Microsoft Operator Connect.

AudioCodes Live Cloud supports Microsoft’s modern-day authentication dependent on the Azure Energetic Directory and contains multi-tier administration for finish-to-conclusion community studies and good quality of provider monitoring. It allows services providers to give confirmed SLAs, and also delivers a entire shopper self-provider portal. In addition, services companies can enhance their customers’ working experience by incorporating Microsoft-qualified IP telephones and assembly place devices, conversational IVR, contact recording and conference efficiency instruments to their regular membership.

“AudioCodes Are living Cloud is the good and effortless way for present day forward-thinking assistance companies to make a multi-tenant SaaS solution to deliver Microsoft Groups voice capabilities to their close shoppers,” stated Lior Aldema, Main Small business Officer at AudioCodes. “As Microsoft Groups proceeds to expand fast, assistance companies can now rapidly and value-properly help their clients accomplish better productiveness, secure in the awareness that their companies are backed up by AudioCodes’ proven knowledge in enabling voice for Microsoft Groups.”

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About AudioCodes

AudioCodes Ltd. (NASDAQ, TASE: AUDC) is a primary vendor of sophisticated communications software program, products and efficiency solutions for the electronic office. AudioCodes permits enterprises and assistance companies to create and operate all-IP voice networks for unified communications, make contact with facilities, and hosted small business solutions. AudioCodes gives a wide assortment of revolutionary merchandise, alternatives and companies that are utilized by substantial multi-national enterprises and major tier-1 operators all-around the planet.

For more details on AudioCodes, visit

Statements concerning AudioCodes’ organization outlook or upcoming financial effectiveness merchandise introductions and ideas and objectives related thereto and statements relating to assumptions built or expectations as to any foreseeable future events, ailments, efficiency or other matters, are “forward-seeking statements” as that term is defined underneath U.S. Federal securities legal guidelines. Forward-seeking statements are issue to different hazards, uncertainties and other aspects that could result in actual results to vary materially from all those said in these kinds of statements. These dangers, uncertainties and components include things like, but are not constrained to: the influence of international economic circumstances in basic and circumstances in AudioCodes’ market and target marketplaces in individual shifts in source and desire current market acceptance of new items and the need for present items the effect of aggressive merchandise and pricing on AudioCodes’ and its customers’ merchandise and markets well timed merchandise and technologies advancement, updates and the skill to manage changes in sector circumstances as required attainable need for added funding the skill to satisfy covenants in the Company’s loan agreements doable disruptions from acquisitions the ability of AudioCodes to successfully integrate the merchandise and functions of obtained providers into AudioCodes’ business achievable adverse influence of the COVID-19 pandemic on our company and effects of functions and other aspects comprehensive in AudioCodes’ filings with the U.S. Securities and Exchange Commission. AudioCodes assumes no obligation to update the facts in this release.

©2022 AudioCodes Ltd. All legal rights reserved. AudioCodes, AC, Hd VoIP, Hd VoIP Sounds Better, IPmedia, Mediant, MediaPack, What is actually Within Issues, OSN, SmartTAP, Person Administration Pack, VMAS, VoIPerfect, VoIPerfectHD, Your Gateway To VoIP, 3GX, VocaNom, AudioCodes 1 Voice, AudioCodes Conference Insights, AudioCodes Place Knowledge and CloudBond are trademarks or registered trademarks of AudioCodes Limited. All other solutions or emblems are house of their respective owners. Product requirements are matter to transform with out detect.

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Tel: +972-3-976-4000
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