Customers get wakeup phone when 3G support goes out

OMAHA, Neb. (WOWT) – Some Verizon 3G customers have been upset when they awoke Monday with no cell support. Verizon employees evidently did not make it better when they informed a single buyer it was time to get rid of his aged 3G flip cell phone.

”They explained it will have to be an outage somewhere, they did not know anything at all about it,” claimed Verizon client David Bailey. “He did say they are gonna be dropping 3G, but there wasn’t any discover they were gonna be dropping it nowadays.”

Bailey and some other prospects had been briefly misinformed that the 3G services experienced permanently finished Monday, but it turned out to be a short-term outage in the Omaha/Council Bluffs area. Part of what upset Bailey was the profits pitch he then been given to buy an upgraded telephone.

What he did not comprehend, and many customers will quickly understand, is that most buyers with the older 3G telephones will have to improve in the coming yr.

That is for the reason that the 3G community involves independent routine maintenance from the newer 4G and 5G expert services, and the customer demand for 3G is dwindling by structure. Verizon to start with warned back again in 2016 it would shut down its 3G network.

Verizon has transformed the stop dates many times but now insists the remaining day of 3G assistance will be December 31, 2022. According to V.P. Mike Haberman, it will carry 3G support lengthier than all of its competitors, which include AT&T which has introduced 3G will go absent in February 2022.

“We can now report that additional than 99% of our buyers are utilizing the increased functions of 4G LTE or 5G, with considerably less than 1% still accessing the 3G community,” Haberman wrote in a news release on the Verizon website.

Not all 3G telephones will be mothballed. AT&T has a record of telephones that will nonetheless run on their strategies after its 3G network goes darkish.

T-Mobile announced it will pull the plug on its 3G networks by March 31, 2022.

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