Head Teller Dorothy Martinez at Organization Bank & Trust lately at 1200 Trinity Dr. Picture by Bonnie Gordon/ladailypost.com
By BONNIE J. GORDON
Los Alamos Daily Write-up
Head Teller Dorothy Martinez of the Los Alamos Branch of Enterprise Lender & Believe in is pleased that the financial institution foyer is now open up for prospects.
“We’ve been rather active, but it is seriously awesome to interact with the clients once again,” she explained. “The buyers have been really cooperative about carrying masks in the foyer.”
Martinez started off in banking 22 many years ago and has designed a occupation at Business.
“I appreciate conference new people today and I’ve also gotten to know a large amount of my customers, she stated. “I also definitely get pleasure from my coworkers at the financial institution.”
Martinez has innovative at the financial institution, initial as a teller coach, then as head teller numerous decades ago. She reported that she likes getting out front with the buyers alternatively than alone in an business.
“It’s much more accountability,” Martinez claimed. “I do oversight of new tellers and oversee the approval of some transactions. I’m often understanding some thing new, which keeps it interesting. I’m often prepared to acquire on a challenge and understand new abilities.”
Tellers have a large amount on their plates. They procedure deposits, withdrawals, cashier’s checks, revenue orders and considerably additional, Martinez claimed, introducing that tellers cope with over-the-counter transactions and mail-in deposits as perfectly.
Liddie Martinez, president of Los Alamos Area and director of local community engagement at Organization Lender & Have faith in commends her head teller’s get the job done ethic.
“I was delighted to see Dorothy standing guiding the Teller’s Window when I joined the financial institution in 2016,” Martinez mentioned. “I’ve known her due to the fact we ended up in center school. She is meticulous in her work and has been offering excellent customer service in our foyer for in excess of two a long time. We are so glad she is section of our group.”
Martinez stated the most difficult factor about her career is dealing with unhappy shoppers.
“I check out my best to take care of conflicts that come up among tellers and clients,” she claimed. “Sometimes individuals just will need to know somebody bigger up the ladder takes their problems seriously.”
Martinez and her loved ones are living in Chimayo on land that was a present from her husband’s household. Her two small children, a daughter and a son grew up there.
“I’ve been blessed with two excellent children,” she claimed.
“I definitely get pleasure from my career,” Martinez mentioned. “Enterprise is an great employer.”